Free US + Canada ground shipping on all orders over $75.

Return Policy

Did you change your mind? It happens, no hard feelings.

Send an email to community@urbanbodyorganics.com within 5 business days of receiving your order. Please include your order information, tracking number, and your reason for returning. Once we’ve safely received your returned merchandise, in the same condition we sent it to you, we’ll send you a credit to be used in our online store.

Unfortunately, if you’d like to return something, you’ll be responsible for paying for the return shipping. All returns must be shipped in a prepaid, traceable delivery service to: 

#207-2678 West Broadway
Vancouver, BC
V6K 2G3
Canada

 

We do not accept any COD deliveries so if you’re shipping from the US please make sure that you mark your package with “Canadian Goods Returning”.